Effective date: April 23, 2026
Last updated: April 23, 2026
These Terms of Service ("Terms") form a binding agreement between you ("Coach," "you," or "your") and Mindful Guidance MR, LLC, a Florida limited liability company d/b/a ClickCoach ("ClickCoach," "we," "us," or "our"), governing your access to and use of the ClickCoach website, application, and related services (collectively, the "Service") available at https://clickcoach.io and https://new.clickcoach.io.
By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
These Terms take effect the earlier of (a) your first access to the Service or (b) your acceptance of these Terms during account registration. If you are entering into these Terms on behalf of a company or other entity, you represent that you have the authority to bind that entity, in which case "you" refers to both you individually and that entity.
The Service is intended for professional coaches. To use the Service you must:
To use the Service you must create an account and provide accurate, current, and complete information. You are responsible for:
Accounts are for individual coaches or, for Team subscriptions, for each named coach. You may not share account credentials, create shared logins for multiple people, or allow anyone other than the named coach to use a single-coach account.
ClickCoach is a software-as-a-service platform that helps professional coaches manage their practice. Features may include (without limitation) scheduling, session notes, goal and progress tracking, homework and assignment delivery, document storage, calendar integrations, and client communication via transactional email. The specific features available to you depend on your subscription plan.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practical.
ClickCoach subscriptions are offered on a recurring basis. Current pricing for individual coaches is:
For Team subscriptions with multiple coaches, the total charge is the number of coach seats multiplied by the applicable rate. Pricing displayed at the point of purchase controls over any amount stated here, and we may change pricing at any time upon notice that takes effect at your next renewal.
All payments are processed by Stripe. You authorize us (through Stripe) to charge the payment method you provide for all fees when due. You are responsible for providing a current, valid payment method and for keeping your billing information accurate.
Your subscription will automatically renew at the end of each billing period at the then-current rate until you cancel. By subscribing, you authorize ClickCoach to charge your payment method on each renewal date without further action from you. You may cancel at any time as described in Section 7.
Fees do not include any taxes, levies, or duties imposed by tax authorities. Where required, we or our payment processor will collect applicable taxes in addition to the fees.
If a payment fails, we may retry the charge, suspend your account until payment is made, or terminate your subscription. You remain responsible for any fees owed.
We offer a 30-day, 100% no-questions-asked money-back guarantee on your first paid subscription period. If you are not satisfied with the Service, email support@clickcoach.io within thirty (30) days of your initial purchase and we will refund your subscription fee in full.
After the 30-day window, subscription fees are non-refundable, and we do not provide prorated refunds for partial periods, unused time, or downgrades. ClickCoach may, at its sole discretion, grant refunds outside the 30-day window on a case-by-case basis; any such exception does not obligate us to grant similar exceptions in the future.
The 30-day guarantee applies only to the initial paid subscription purchase and does not apply to renewals.
You may cancel your subscription at any time through your account settings or by emailing support@clickcoach.io. When you cancel:
ClickCoach is a software tool, not a licensed professional service provider. ClickCoach does not provide medical, mental-health, psychological, psychiatric, therapeutic, counseling, substance-abuse, legal, tax, financial, investment, or regulated professional advice. Nothing within the Service, including templates, sample content, AI-generated suggestions, or automated communications, constitutes such advice.
You acknowledge and agree that:
You are the data controller for all information you enter about your coaching clients (as described in our Privacy Policy). You are responsible for:
"Your Content" means all information, text, images, audio, documents, session notes, client records, templates, and other materials that you or your authorized users upload, create, or store through the Service. You retain all right, title, and interest in and to Your Content. ClickCoach does not claim ownership of Your Content.
You grant ClickCoach a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, transmit, back up, and otherwise use Your Content solely as necessary to provide, maintain, secure, and improve the Service for you. This license terminates when Your Content is deleted from the Service, except to the extent we are required to retain copies for legal, regulatory, or backup purposes (see our Privacy Policy for retention periods).
You represent and warrant that you have all rights necessary to upload Your Content to the Service and to grant us the license in Section 10.2, and that Your Content does not violate any law or infringe any third party's rights.
You agree not to, and not to permit any third party to:
The Service, including all software, interfaces, designs, logos, text, graphics, features, documentation, and all related intellectual property rights, is owned by ClickCoach and its licensors. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal coaching-practice purposes and only while your subscription is in good standing. All rights not expressly granted are reserved.
"ClickCoach," the ClickCoach logo, and related marks are trademarks of Mindful Guidance MR, LLC. You may not use our marks without our prior written consent.
If you provide feedback, suggestions, or ideas about the Service, you grant ClickCoach a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback into the Service without any obligation to you.
The Service integrates with or relies on third-party services, including (without limitation) Vercel, DigitalOcean, Stripe, Postmark, Google, and Zoom. Your use of those third-party services is governed by the third party's own terms and privacy policies, and ClickCoach is not responsible for their acts, omissions, or availability.
If you connect a third-party account (such as Google Calendar) to ClickCoach, you authorize us to access and exchange information with that account as described in our Privacy Policy. You can disconnect at any time.
Our collection and use of information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and agree to the Privacy Policy.
You may stop using the Service and cancel your subscription at any time as described in Section 7.
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or created a security risk for the Service or other users; if required by law; or if your payment method is declined and you have not cured the default.
Upon termination, your right to access the Service ends. We will handle Your Content and coaching client data in accordance with the retention periods in our Privacy Policy. You remain responsible for any fees owed through the effective date of termination. Sections 8, 9, 10, 12, and 16 through 22 survive termination.
The Service is provided "as is" and "as available," without warranty of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, ClickCoach disclaims all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
ClickCoach does not warrant that the Service will be uninterrupted, timely, secure, or error-free, that data transmitted through the Service will be accurate or preserved, or that any defect will be corrected. You use the Service at your own risk.
To the fullest extent permitted by law, in no event shall ClickCoach, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunities, arising out of or relating to these Terms or the Service, whether based on contract, tort, statute, or any other legal theory, and whether or not ClickCoach was advised of the possibility of such damages.
ClickCoach's total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total fees you paid to ClickCoach in the twelve (12) months immediately preceding the event giving rise to the claim or (b) one hundred U.S. dollars (US$100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless ClickCoach and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
ClickCoach reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
You and ClickCoach agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to the personal jurisdiction of those courts. Each party irrevocably waives any objection to venue in those courts.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through an in-app notice at least fourteen (14) days before the changes take effect. Non-material changes (such as clarifications or reformatting) take effect upon posting. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, your sole remedy is to cancel your subscription as described in Section 7.
Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and ClickCoach regarding the Service and supersede any prior agreements.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
No third-party beneficiaries. These Terms do not create any rights in favor of any third party.
Notice. We may provide notices to you by email, through the Service, or by posting on our website. You may provide notices to us by emailing support@clickcoach.io.
Force majeure. Neither party is liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, labor disputes, pandemics, government action, internet or utility outages, or failures of third-party service providers.
Relationship. You and ClickCoach are independent contractors. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship.
Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country subject to U.S. government embargo or on any U.S. government list of prohibited or restricted parties.
Headings. Section headings are for convenience only and do not affect interpretation.
Questions about these Terms? Contact us at:
Mindful Guidance MR, LLC (d/b/a ClickCoach)
750 N Ocean Blvd, Ste 1410
Pompano Beach, FL 33062
United States
Email: support@clickcoach.io
Website: https://clickcoach.io
© 2026 Mindful Guidance MR, LLC. All rights reserved.
© 2026 ClickCoach. All rights reserved.